Local Insight Conference 2011 http://sites.idea.gov.uk/localinsight Using customer insight to understand complex issues Wed, 06 Apr 2011 15:43:05 +0000 http://backend.userland.com/rss092 en Webcast now available http://sites.idea.gov.uk/localinsight/2011/04/06/webcast-now-available-2/ Social media: handheld technology solutions to provide employment support and tackle health inequalities http://sites.idea.gov.uk/localinsight/2011/03/15/social-media-handheld-technology-solutions-to-provide-employment-support-and-tackle-health-inequalities/ Sally Chivers. Leicester Police http://sites.idea.gov.uk/localinsight/2011/03/11/sally-chivers-leicester-police-2/ Jennie Winhall, Senior Strategist, Participle http://sites.idea.gov.uk/localinsight/2011/03/11/jennie-winhall-senior-strategist-participle-3/ Using customer insight to improve community safety http://sites.idea.gov.uk/localinsight/2011/03/11/using-customer-insight-to-improve-community-safety/ Using customer insight to reduce worklessness http://sites.idea.gov.uk/localinsight/2011/03/11/using-customer-insight-to-reduce-worklessness/ Paul Hill, Connect Partnership, Scarborough BC http://sites.idea.gov.uk/localinsight/2011/03/11/paul-hill-connect-partnership-scarborough-bc/ Cllr Jill Shortland, LG Group Improvement Programme Board http://sites.idea.gov.uk/localinsight/2011/03/11/cllr-jill-shortland-lg-group-improvement-programme-board/ Developing a customer insight approach to business customers http://sites.idea.gov.uk/localinsight/2011/03/11/developing-a-customer-insight-approach-to-business-customers/ Emer Coleman, Director of Digital Projects, Greater London Authority http://sites.idea.gov.uk/localinsight/2011/03/11/emer-coleman-director-of-digital-projects-greater-london-authority/