All of the event presentations are available to view at Slideshare. If you cannot view them there, they should be embedded below. View Plenary How customer insight helps us make informed decisions presentation View more presentations from localinsight Workshop presentations Session one Supporting local authorities to develop good places to grow older Leading the older [...]
Written on March 19, 2010 | Posted in
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09.45 Registration and refreshments 10.30 Chair’s welcome and introduction – Lesley Seary, Chair, Local Government Customer Insight Forum and Executive Director of Customer Services, LB Lewisham 10.40 From broadcast to engagement – Emer Coleman, Director of Digital Projects, Greater London Authority 11.00 Questions and discussion 11.10 How customer insight helps make informed decisions – Councillor [...]
Written on March 15, 2010 | Posted in
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